Thunder Island

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Reviews about Thunder Island

• Cassie Valerio
  ★ ☆ ☆ ☆ ☆
  Worst place ever to book a birthday party. We got there and they couldn't find the receipt that I had paid we had to wait over an hour in the parking lot for them to get a manager on the phone . Then after that fiasco they said your canopy is down there. No direction given - the very rude girl who was laughing the entire time while we waited ( she thought the entire thing was hilarious that my 11 year old daughter was having her party delayed with all of her friends with her - my daughter was so embarrassed ) so we were directed to find the park manager, I could not find anyone , so I went to the shack where they sell food and the cook tried to get in touch with the manager -- never showed. We still did not know which canopy was for us to put the cake and presents and no one to help us
  when we finally got the hot dogs and lemonade the buns were beyond stale and the hot dogs were barely warmed up. I had to ask 4 times for my daughter to get her t-shirt that I purchased - I was finally told by the rude blonde girl I cant have it until we leave . This all happened yesterday 8/27/17 - I have tried many times today to call and speak with a manager no luck . I gave one star that I didn't want to give but had to in order to post this. I am going to drive there after work today to see if I can speak to a manager

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